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How ind7win Handles Your Personal Data

At ind7win, we take the handling of your personal data seriously — this page sets out exactly what we collect, why we collect it, and how you can…

Data collected with your consentStored on secured serversAccessible to you on requestProcessed under applicable Indian lawDeletable upon verified request
ind7win How ind7win Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have a question about how your data is used, wish to request a copy of what we hold, or want to raise a concern, our privacy support team is reachable…

Email Privacy Request Send a written data request or concern to our dedicated privacy address. Include your registered account email so we can locate your record and respond accurately within the committed timeframe.
Live Chat Support Start a live chat session from your account dashboard and select the Privacy or Data topic. An agent will log your request and escalate it to our data-handling team if needed.
In-Account Help Centre Navigate to Settings, then Help, and select Data and Privacy. You can submit a formal request directly from there; it is logged automatically and tracked against our response commitment.
DATA HANDLING PRACTICES

How We Protect and Manage Your Data

From the moment you open an account, ind7win applies a layered approach to data security and privacy.

Encrypted Account Storage

All account credentials and identity documents are stored using industry-standard encryption.

Cookie and Tracking Disclosure

We use session cookies to keep you logged in and analytics cookies to understand how pages are navigated.

Payment Data Handling

When you deposit via UPI, Paytm or PhonePe, payment gateway data passes through PCI-compliant processors.

Data Retention Periods

Account data is kept for as long as your account remains active and for the period required by Indian financial…

Your Right to Access and Correction

You may request a copy of all personal data we hold about you or ask us to correct inaccurate details.

Account Deletion and Data Erasure

If you close your account and request full data erasure, we will remove personal identifiers from our active systems within…

Frequently Asked Questions About Your Privacy

Below are the questions we receive most often about data handling, account privacy, cookies, and your rights under this policy. If your question is not listed, reach out to our privacy support team directly.

We collect your name, email address, mobile number, date of birth, and identity documents needed for verification. We also record your device identifiers and session data when you log in or browse the platform.

Payment processing happens through PCI-compliant gateways. We retain a transaction reference and amount for financial record-keeping but do not store your full UPI ID or Paytm credentials on our servers once the payment clears.

Yes. Submit a written request via email or through the in-account Help Centre under Data and Privacy. We will compile and send you a copy of your personal data within 7 working days of receiving a verified request.

We do not sell your data. We share it only with payment processors like UPI rails, Paytm or PhonePe when needed to complete a transaction, and with identity verification providers as required by regulation.

Contact our privacy team via email or live chat and request data erasure. After identity verification, personal identifiers are removed from active systems within 30 days, subject to obligations under applicable Indian law.

We use session cookies for login continuity and analytics cookies to measure page performance. You can manage or withdraw cookie consent using the cookie preference panel or your browser's privacy settings at any point.

Once your account is closed, we retain data for the period mandated by Indian financial and anti-money-laundering regulations. Non-essential data such as marketing preferences is deleted within 12 months of account closure.